AC
Aneeqa C

1 reviews | Active since Aug 2018

28 Aug 2018, 10:03

SKYNET AGENT EMMAH MATHLOKO'S RESPONSE TO A PAYING CONSUMER

If you ever thought SKYNET was unprofessional. Well have a look at the email response she send me after I responded to an email from her claiming that I have made short payment on an order that they had since the 31 July 2018 and failed to invoice me. I spent weeks chasing them and finally received the invoice which was waaay more than I thought and definitely way more than what their ****ty service deserved but nonetheless paid it. On my invoice the Admin fee was kindly waived out of consideration by a very helpful Maxeen Naidoo at Skynet but clearly Emmah failed to check the history of my matter before emailing me. I would suggest that anyone even considering using Skynet thinks twice because though there are some decent employees, this is an example of the retards working for SKYNET. So if you are ever wondering why your order is taking forever to be invoiced, it's because the agents are busy going back and forth with consumers with childish responses just so that they can get the last word.

Emmah Matlhoko 09:28 (24 minutes ago) to me

this *******

Aneeqa Carolus 09:37 (15 minutes ago) Yes Emma, This *******. Get your facts straight before emailing a consumer. Thank you

Emmah Matlhoko 09:38 (14 minutes ago) This *******.

Aneeqa Carolus ********** 09:44 (8 minutes ago) to emmahm, Alex.Barraclough, Pieter, thinat, Maxeen

Emma, I know by the lack of professionalism of your company that you guys completely ignore and disregard the duties you were hired to do but I'm sure there must be something for you to do there at your place of employment other than just proving that the staff at Skynet are ***********, childish and ********.

Kindly refrain from emailing me if it is not in relation to the progress of my order because you are just embarrassing yourself and I will put your pathetic emails to me on Hello Peter and whatever sight I need to in order to show prospective consumers what they can expect from Skynet.

Thank you,

Emmah Matlhoko 09:46 (6 minutes ago) to me

Emmah Matlhoko 09:28 (24 minutes ago) to me

this *******

Aneeqa Carolus 09:37 (15 minutes ago) Yes Emma, This *******. Get your facts straight before emailing a consumer. Thank you

Emmah Matlhoko 09:38 (14 minutes ago) This *******.

Aneeqa Carolus ********** 09:44 (8 minutes ago) to emmahm, Alex.Barraclough, Pieter, thinat, Maxeen

Emma, I know by the lack of professionalism of your company that you guys completely ignore and disregard the duties you were hired to do but I'm sure there must be something for you to do there at your place of employment other than just proving that the staff at Skynet are ***********, childish and ********.

Kindly refrain from emailing me if it is not in relation to the progress of my order because you are just embarrassing yourself and I will put your pathetic emails to me on Hello Peter and whatever sight I need to in order to show prospective consumers what they can expect from Skynet.

Thank you,

Emmah Matlhoko 09:46 (6 minutes ago) to me

NB: I didn't forget to copy the last part of her email. No. She sent me a blank email as her final word. How ridiculous.

Advice to SKYNET: Perhaps if you didn't hire children to be in charge of clearing parcels, your service delivery would improve drastically.

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply28 Aug 2018, 11:50
Official

Hello Aneeqa,

Thank you for your message.

We will address your query with the relevant Manager.

Kindest Regards

Skynet SA