SkyNet

Absolutely horrible service (or rather lack thereof) from SkyNet. I ordered something before Black Friday (i.e. before the couriers could use the excuse of increased volumes for bad service) and more than two weeks later, I have not yet received it. Despite the online tracking stating that it was collected, and my providing them with a signed SkyNet Proof of collection from the merchant, they now claim they never even received the package. I understand mistakes happen, but I am yet to be contacted by a human, explaining what happened, and what will be done to fix it.