SKYNET

Skynet collected a Passport with a Visa from Port Elizabeth, the driver had an accident and the passport was lost. Their communication regarding the way forward has been pathetic to say the least. One person even asked me " What do you want me to do about it" Well the fact of the matter is, you are responsible for this VERY important document, You are liable for the cost of replacing this. You do not even bother to investigate, to communicate. Just nothing except my own email forwarded to the next person. Skynet need to do the right thing, as you actually do not realize that you are potentially putting someone at risk of losing all they have. Disgusting service.