RM
Rele M

1 reviews | Active since Dec 2017

15 Dec 2017, 10:00

Skynet

I have been trying to get answers, my delivery has been at their branch for two weeks. Each day I call and I get different excuses. I am transferred from one agent to the next!

Skynet lacks accountability putting the blame on their drivers whom know both about my delivery as it has not been allocated!

What is the point of their services if they can’t deliver nogalon time.

I’m being passed around like they weren’t paid their money!

Skynet is **** and **** their services!

I have been given numbers for the driver thabang ********** who confirmed that he was not allocated nor given the package to deliver

I called again and was give John the mangers number ********** 232,all he told me was that it would be delivered the following day! Which was not the case,I called and was told they don’t know where my package is and then when I called again I was told that my delivery was not allocated

Clearly I’m the fool because they expect me to believe both stories which contradict each other!

Don’t use Skynet rather use DHL

0
Replies (11)
Skynet Worldwide Express
Skynet Worldwide Express's reply15 Dec 2017, 10:26
Official

Dear Client,

Please can we have your Skynet tracking number, this matter will be brought to the attention of the relevant manager.

Kind Regards,

Skynet S.A

RM
Rele M's update15 Dec 2017, 11:00
Reviewer Update
It’s SHL ********** 1
RM
Rele M's update15 Dec 2017, 11:23
Reviewer Update
Shl ********** 1
RM
Rele M's update15 Dec 2017, 11:24
Reviewer Update
SHL.00.00.91.41 Remove the the full stop and you will get the number, it’s being blocked
Skynet Worldwide Express
Skynet Worldwide Express's reply15 Dec 2017, 11:29
Official

Thank you.

Kind Regards,

Skynet S.A

RM
Rele M's update15 Dec 2017, 11:37
Reviewer Update
When will I get feedback?! I have been waiting for it for over two weeks! Want it today or I will continue to drag your name in the mud
RM
Rele M's update15 Dec 2017, 12:02
Reviewer Update
Okay no feedback
Skynet Worldwide Express
Skynet Worldwide Express's reply15 Dec 2017, 12:08
Official

Hi,

Busy investigating, we will revert once we have feedback.

Kind Regards,

Skynet S.A

RM
Rele M's update15 Dec 2017, 14:52
Reviewer Update
Still no response but it takes your agents less than a minute to tell me my package is chilling at warehouse
RM
Rele M's update16 Dec 2017, 21:54
Reviewer Update
I am still waiting for feedback. In such situations is there a regulatory body that we can put forward this matter too?!
RM
Rele M's update21 Dec 2017, 13:35
Reviewer Update
Still no feedback