KS
Kirsten S

1 reviews | Active since Sept 2015

29 Oct 2016, 14:36

Sky net- worst delivery service they can use

<p><span style="color: #555555; background-color: #ffffff;">I place my orders on takealot for convenience purposes. Having a small busy child. Shops are difficult to get to. I always check my delivery dates before placing my order and the quantities. This is now the second order I have placed. Where takealot has used delivery service sky net. Delivery was supposed to take place on Friday 28 October . I phoned twice on the 28th with promises of calls back. I have phoned twice again today Saturday 29th October. With promises of calls back. Now I have to wait for my delivery till Monday. I ordered 3 bags of dog food and my daughters nappies. Expecting the goods Friday. How am I supposed to feed my pets and cover my daughters bum??????? If I was advised of delays I would have ordered less and bought at my local store. Now all the money is spent through takealot on dogs are going Hungry. It's not the first time they have used sky net and done this to me.</span></p>

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Replies (6)
Skynet Worldwide Express
Skynet Worldwide Express's reply31 Oct 2016, 09:23
Official

Good morning Kirsten,

Thank you for your message. We will be in touch shortly to assist you with your Takealot query.

Kind Regards

Skynet SA

KS
Kirsten S's update31 Oct 2016, 11:07
Reviewer Update

I have still received no call, and no notifaction on when my delivery will take place. Absolutely shocking.

KS
Kirsten S's update31 Oct 2016, 15:26
Reviewer Update

Pls can someone advise why my delivery has been delayed once again. Absolute shocking service from both parties involved. Contact me for tracking number given by takealot

KS
Kirsten S's update31 Oct 2016, 21:00
Reviewer Update

Again a promise of delivery by 8pm today. It's now 9pm. Still a no show. Takealot is saddened. Wow.... imagine how saddened my poor pets and child are. Skynet. Informs me definitely tonight. A part delivery as takealot did not deliver all the items. I receive an sms stating skynet will deliver before 5pm today. Sms comes through at 8:50pm. People be advised these people are a bunch of lyers.

KS
Kirsten S's update01 Nov 2016, 07:29
Reviewer Update

Thank you to the lady from skynet who contacted me. delivery was finally made of part of my order at 10pm. however takealot has sent me an email stating i received my order and lists all the items in my order i received. including my nappies for my daughter which was not handed over as takealot deliverd that item short to skynet. Someone needs to advise when i am going to receive my daughters nappies.

Skynet Worldwide Express
Skynet Worldwide Express's reply01 Nov 2016, 08:17
Official

Good morning,

Skynet delivered the order that was dispatched from Takealot. Please contact Takealot to discuss the shortage that they did not dispatch.

Kind regards

Skynet SA