MJ
Melissa J
1 reviews | Active since May 2016
26 Sept 2019, 09:34
Skunet Worldwide Express EXTREMELY BAD SERVICE
I had two parcels that needed to be delivered at my business on Friday 20 September 2019, pick up was in Johannesburg on Thursday 19 September 2019. It is now Thursday 26 September 2019 and one parcel is still at the Johannesburg branch, and the other at the Pretoria branch. Since Monday 23 September 2019 I have been promised that the parcels will be delivered the next day. I run a business and need those items to continue. This is the worst service I have ever received from Skynet. I have been doing business with Skynet for many years, and I expected more from them than this. I will never make use of them again, and I will tell everyone what BAD service you get and wil make sure they lose business.
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Replies (3)0
Replies (3)MJ
Melissa J's updateReviewer Update
26 Sept 2019, 09:44Skynet still fails to even update on what is happening.
MJ
Melissa J's update26 Sept 2019, 09:44
Reviewer Update
Skynet still fails to even update on what is happening.
Skynet Worldwide Express's replyOfficial
26 Sept 2019, 13:37 Good Day Melissa
Please accept our sincere apology for the service failure you have received thus far .
Please kindly note that one of our agents will contact you shortly.
regards
Skynet Team
Please accept our sincere apology for the service failure you have received thus far .
Please kindly note that one of our agents will contact you shortly.
regards
Skynet Team
Skynet Worldwide Express's reply26 Sept 2019, 13:37
Official
Good Day Melissa
Please accept our sincere apology for the service failure you have received thus far .
Please kindly note that one of our agents will contact you shortly.
regards
Skynet Team
Please accept our sincere apology for the service failure you have received thus far .
Please kindly note that one of our agents will contact you shortly.
regards
Skynet Team
MJ
Melissa J's updateReviewer Update
26 Sept 2019, 13:45I have received my parcels. I want to thank three amazing people who worked hard and done everything they could to help me. Sophy, Peet and Bafana. You are absolutely amazing. Nobody I spoke to could help me, but you guys jumped in and managed to do deliver my parcels within one day, something that could not be done in six days. Thanks very much to you.
MJ
Melissa J's update26 Sept 2019, 13:45
Reviewer Update
I have received my parcels. I want to thank three amazing people who worked hard and done everything they could to help me. Sophy, Peet and Bafana. You are absolutely amazing. Nobody I spoke to could help me, but you guys jumped in and managed to do deliver my parcels within one day, something that could not be done in six days. Thanks very much to you.