Shocking Service from a Worldwide Delivery Company

Awaiting a delivery that I was notified was out for delivery yesterday 6 June 2023 at 09.45 Still no delivery as at 13.00 7th June. I managed to get someone on the phone around 13.15 today who informed me it was scanned back into the warehouse late yesterday evening due to them (drivers I presume) running late. This was not, and is still not, registering on their tracking app. Hopefully I’m informed will be delivered today. Shocking Service !!