ZS
Zelda S

1 reviews | Active since Dec 2023

05 Dec 2023, 17:09

Shocking Service

Your service is nothing short of SHOCKING!! Will NEVER recommend Skynet, called 7 tomes today to find out when my vehicle license will be delivered and held on for over 30mins each time, got the drivers number from your call centre agent, drove to where your driver is only to find out he doesnt even have my parcel!!!! Shocking.

0
Replies (2)
Skynet Worldwide Express
Skynet Worldwide Express's reply06 Dec 2023, 07:42
Official
 Dear Zelda
Thank you for the review.  We regret to hear about the negative service you have received from our company and apologise for any inconvenience that this may have caused. We would  be grateful for the opportunity to investigate your feedback further.  To assist you better, we require  the waybill/tracking number. With that we  will be able to investigate this issue further. Our consultant will be in contact with you to discuss this further. 

Yours sincerely,SkyNet Worldwide Express 
ZS
Zelda S's update06 Dec 2023, 13:48
Reviewer Update
I received a call from your office at 08:41 this morning regarding this review and to sort out my delivery I gave the lady my tracking number and she advised the will get it delivered by 13:00 today but call me back in 30mins I AM STILL WAITING FOR ANYONE TO CONTACT ME and also STILL NO DELIVERY??? SHOCKING SHOCKING SHOCKING SERVICE! If I get traffic fines because of your non deliveries you will be hearing from me, OH TES THATS IF I DONT HOLD ON FOR A CALL TO BE ANSWERED FOR 30mins again