SHOCKING LACK OF SERVICE PROVIDED BY SKYNET!!!

Part 2 of my initial complaint - STILL WAITING ON REFUND TO BE PROCESSED BY SKYNET - all docs submitted on 23 May - I had to follow up weekly and every time I get the standard response BUT NO REFUND!!! Followed up on 9 June and had to resubmit my bank details & supporting info AGAIN - which can only mean that they've done NOTHING to resolve and they **** in their responses on my email requests! 3 weeks to get my money back WITH NO LUCK