Shocking Courier Service

There is zero response on any communication platform, I have tried every avenue. You have had my parcel since the 3rd of July and it has not moved. Your agents don't respond. I am now lodging with natis that you really should not be their preferred courier. maybe you need to shake your staff up. i requested a call back yesterday as I was 17th in the line and I am still waiting, Mabore Seabi does not respond online either.