SHOCKING

Operations manager Mr Pieter van Wyk ***ers behind his subordinate Ms Nicole du Plessis who has to endure my repeated complaints about poor service delivery. Mr van Wyk doesn't take calls, doesn't respond to emails.

Skynet usually delivers the day after I make pre-cut-off bookings from Gauteng consignors to our village Hoedspruit, or on the 2nd business day from other major centres.

This week 5 of 9 bookings made in good time have not been delivered.

Not received yet:

We are a key supplier to the hospitality industry

BOOKED 5 DEC

********** 19290 - Guests arrive 1pm at new lodge today

********** 20149 - Dining chairs - guests arrived yesterday

********** 20249 - New house handover today - filtration system for appliances to be installed

********** 21411 - Mosquito nets needed before 12 to avoid cancellation of order. We have had many cases of malaria.

BOOKED 6 DEC

********** 21729 - End of year function 1pm - required stocks included in this consignment.

********** 21758 - Cancelled due to incorrect consignee details & non-collection, now merged with ********** 24107 below.

BOOKED 7 DEC

********** 24107 - Collected, despatched to Nelspruit and expected today.

********** 23909 - Not on system, booked at 1015am - delivery expected today.

********** 24048 - Collected, despatched to Nelspruit and expected today.

********** 24107 - Collected, despatched to Nelspruit and expected today.