DN
Denise N

1 reviews | Active since Apr 2023

24 Apr 2023, 10:24

*********** Services from Skynet worldwide express

I've been waiting for my Car disk From the 5th of April 2023 till date, i got a message on the 5th with my tracking number saying my disk is on its way, so i was patient sincing the easter holidays were very close, so i didnt mind the wait until it prolonged for no good reason, either than that they couldn't find my place, I've sent a email too their customer service, no respond, I've called them numberous times, the lady i last spoke too was Mis s or Mrs Ndibande you promised she will follow-up with my case personally that was Friday the 21th April, I've being called these guys and they've being giving different responses, on the 19th April the lady who responded said my parcel was due for delivery that day... These guys Policy says you will recieve your parcel within 2 or 3 working days but i waiting 2weeks+, and this is not just a Gift, it MY CAR DISC,so im driving with an expired disk that i renewed on the 4 April 2023. I would kindly Appreciate your assistance in this Matter mentioned above. Thanks Regards D. J. Ngubane

0
Replies (3)
Skynet Worldwide Express
Skynet Worldwide Express's reply24 Apr 2023, 15:54
Official
Good day Denise. We would like to express our sincere apologies for the inconvenience caused the matter has been escalated for further investigation in regards to what could have been the delay in delivering your parcel.  We will be looking into the matter and will revert to you. Please accept our apology. 
DN
Denise N's update24 Apr 2023, 16:27
Reviewer Update
Your assistance will be highly appreciated
Skynet Worldwide Express
Skynet Worldwide Express's reply25 Apr 2023, 08:51
Official
Dear Denise 
Thank you for the feedback. 
Our agent will be in contact with you to assist.

Yours sincerely
SkyNet Worldwide Express