1 reviews | Active since Jun 2017

01 Aug 2023, 22:01

service non existent

useless ,after getting a sms that my item was out for delivery and not leaving the office,no package or update.but at21.50 get sms that delivery failed.think vodacom should find a courier that gives service.

0
Replies (9)
Skynet Worldwide Express
Skynet Worldwide Express's reply02 Aug 2023, 10:42
Official
Dear EJ 

Thank you for sharing your feedback.  We apologise for the delay in the delivery of your parcel and understand how frustrating this must be for you. 
We are ready to resolve this issue immediately. 
With that said, kindly please provide the waybill so that we can investigate further. 


Yours sincerely,
SkyNet Worldwide Express
's update02 Aug 2023, 12:31
Reviewer Update
I was told rhis morniling parcel will be delivered after contacting customer support at lunchtime im told parcel still at warehouse but tracking shows parcel delivered
Skynet Worldwide Express
Skynet Worldwide Express's reply02 Aug 2023, 12:49
Official
Dear Errol

Our consultant will be in contact with you to assist further. We apologise for the confusion. 

Yours sincerely,
SkyNet Worldwide Express 
's update02 Aug 2023, 14:17
Reviewer Update
Vidacom now says parcel was delivered.and no feed back.do not let this company touch your parcel
Skynet Worldwide Express
Skynet Worldwide Express's reply02 Aug 2023, 15:16
Official
Dear Errol
As  advised, the parcel was not delivered. Our consultant will make contact again to assist further. 

Yours sincerely,
SkyNet Worldwide Express 
's update02 Aug 2023, 16:22
Reviewer Update
Still no package or feedback
's update02 Aug 2023, 19:33
Reviewer Update
  • Still no package or feedback
's update03 Aug 2023, 07:22
Reviewer Update
Day 4 with no positive feedback.all you get is the same meaningless replies from someone who is paid to reply with some standard reply that is saved on a comuter.the worst courier service i have ever had to deal with.
Skynet Worldwide Express
Skynet Worldwide Express's reply03 Aug 2023, 12:09
Official
Dear Errol

The parcel is out for for delivery today. As discussed, the driver will make contact with you before delivery.

Yours sincerely,
SkyNet Worldwide Express