1 reviews | Active since Mar 2009
Second parcel ****** from Skynet
I would like to express my utter disappointment in the services offered by SkyNet Mafikeng. On the 17th May 2019, my parcel had arrived in Mafikeng and I was informed by the driver that it would be delivered before the end of the day. However, the parcel did not arrive as promised which led me to call the SkyNet Mafikeng branch the following work day (20th May), only to be disrespected by the attendant and finally told that the parcel had in fact been ****** from the vehicle the day that it was meant to be delivered. I was informed that a police report had been lodged and would be contacted by SkyNet shortly after with information regarding compensation to the value of the parcel. To date I have not received any further update. This has been the second incident that has transpired within a frame of a few months, I had been informed the previous time that there is absolutely nothing that SkyNet can do to assist me and there was no way that they could compensate for my losses.
WORST SERVICE EVER !
Sorry for the late response , please accept our sincere apology for the the service failure you have received thus far , can you kindly advise if your query was resolved and if not , please assist with you waybill number , kindly send this to ***
regards
Skynet Team
Sorry for the late response , please accept our sincere apology for the the service failure you have received thus far , can you kindly advise if your query was resolved and if not , please assist with you waybill number , kindly send this to ***
regards
Skynet Team
