SB
Samantha B
1 reviews | Active since Aug 2020
16 Nov 2022, 06:04
Rudest delivery service I've had.
4th month of complaining each time I have to get my parcel. The other times I had to go stand by certain corner to get my parcel still after spending money n calling to get my parcel. Drivers r rude n they lie just to not get to my door.
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Skynet Worldwide Express's replyOfficial
16 Nov 2022, 08:25 Dear Samantha Bofolo Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies. We are committed to providing the full customer experience that we know you deserve. Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution. We look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***. Yours sincerelySkyNet Worldwide Express
Skynet Worldwide Express's reply16 Nov 2022, 08:25
Official
Dear Samantha Bofolo Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies. We are committed to providing the full customer experience that we know you deserve. Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution. We look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***. Yours sincerelySkyNet Worldwide Express