RUDE & ***********!!!
The Driver & Call Centre Staff Member I dealt with was *********** & Rude. The Driver went to the wrong address & then accused me that I wrote the wrong address on the Waybill. How is that possible, if the parcel is being sent to me!? The address was correct, but their Distribution Centre added extra incorrect information. I never received my parcel & when I called the Call Centre, I held on for 20mins., just to receive poor or nonexistent service & empty promises! DO NOT USE THEM TO DELIVER YOUR ONLINE SHOPPING! Your clients will be insulted & they won't receive their goods!
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Skynet Worldwide Express's replyOfficial
06 Dec 2022, 09:04Dear Coligny Borcherds
Thank you for sharing your feedback. We are sorry to learn that our customer service has fallen short of the level that you deserve. Please know that we will be addressing this review with the team so they can learn from it and to ensure that it never happens again.
Thank you for taking the time to share your feedback with us. We take all reviews seriously and will use them in our continuous improvement efforts.
Please let us know if you prefer that we call or email you to discuss this further. We look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerelySkyNet Worldwide Express
Thank you for sharing your feedback. We are sorry to learn that our customer service has fallen short of the level that you deserve. Please know that we will be addressing this review with the team so they can learn from it and to ensure that it never happens again.
Thank you for taking the time to share your feedback with us. We take all reviews seriously and will use them in our continuous improvement efforts.
Please let us know if you prefer that we call or email you to discuss this further. We look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerelySkyNet Worldwide Express
Skynet Worldwide Express's reply06 Dec 2022, 09:04
Official
Dear Coligny Borcherds
Thank you for sharing your feedback. We are sorry to learn that our customer service has fallen short of the level that you deserve. Please know that we will be addressing this review with the team so they can learn from it and to ensure that it never happens again.
Thank you for taking the time to share your feedback with us. We take all reviews seriously and will use them in our continuous improvement efforts.
Please let us know if you prefer that we call or email you to discuss this further. We look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerelySkyNet Worldwide Express
Thank you for sharing your feedback. We are sorry to learn that our customer service has fallen short of the level that you deserve. Please know that we will be addressing this review with the team so they can learn from it and to ensure that it never happens again.
Thank you for taking the time to share your feedback with us. We take all reviews seriously and will use them in our continuous improvement efforts.
Please let us know if you prefer that we call or email you to discuss this further. We look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerelySkyNet Worldwide Express