MK
Mahomed K

1 reviews | Active since Feb 2017

18 Dec 2020, 10:54

******* courier and service.

I visited the Weltervreden branch to send an envelope with some documents and was promised delivery the following day before 1pm. It reached the person only after several calls and after 8 pm; and promises by the area manager Sabelo to return my calls (still waiting after 3 days). Sabelo according to Katlego at the branch /source even mentioned that he was waiting for Sabelo's return call but never received one. ******* courier to deal with and is apparent from other reviews. I hope the company closes down and their staff die. Don't use this courier as when you enquire, they can't even track where your parcel is. They tell you something like "its on its way". Yes, we know that, stupid! Not to mention, the tracking website is also up to ******* like aforementioned.

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply18 Dec 2020, 12:15
Official
Dear Mahomed Thank you for your wonderful review and excellent rating. We put the Customer Experience and satisfaction as our priority and your review reaffirms that we are doing it right. Your Parcel is Our Priority and your opinion is valued greatly and helps us to maintain an excellent standard of service to our customers. We look forward to prioritising your next delivery. Please do not hesitate to connect with me at any time on (insert number here) or (insert email address here). I assure you of my personalised service at all times.Yours sincerelyThea Wright***