RTMC License Disc Delivery Failure

I am extremely disappointed with Skynet’s handling of my RTMC vehicle license disc delivery (Waybill: ***). On 09/12/2025, the parcel was marked as “Delivery Exception: Consignee not available” at 17:10, yet no call, SMS, or door attempt was made to notify me or confirm delivery.

This is unacceptable, especially considering the parcel contains a government-issued license disc, and I am now forced to drive with an expired disc — exposing me to legal risk.

What makes this worse is that previous RTMC deliveries followed proper protocol, including a pre-delivery SMS and contact attempt. This time, I only received a generic dispatch SMS days before, with no follow-up.

I demand:

• Immediate redelivery or collection arrangement from the Pretoria branch. • An explanation for the failed contact attempt. • Assurance that future RTMC deliveries will follow proper procedures.

Skynet’s failure to communicate has caused unnecessary stress and non-compliance. I expect urgent resolution.