ROTTEN SERVICE DELIVERY!

This has been the most horrific experience of my entire existence! I am appalled at the fact that the company claims that attempts were made to contact me to cosign my parcel, but how can I cosign when I am not being contacted for a PIN to enter the premises????? This is day 3 that I am awaiting my package. I contacted the number provided and spent 15 minutes speaking to an agent. I was informed that I would be contacted by the driver, but no one has reached out. Your services is really bad SKYNET!!!!!!! I never had issues with your competitors!!!!