SB
Shaun B
1 reviews | Active since Aug 2018
07 Dec 2021, 12:06
Really disappointed 😞
Worst service ever. Been calling them since yesterday about my Avon delivery. I was promised delivery today, still nothing. I notified them that I have customers who ordered gifts for their families and are leaving today, still nothing. I've spent more than R100 in airtime calling them and surprise surprise there's no available agent. I'm losing customers as they are asking for refunds on their orders. This is really pathetic honestly, Avon should consider changing couriers.
Helpful (0)
Replies (2)0
Replies (2)
Skynet Worldwide Express's replyOfficial
07 Dec 2021, 14:04Good day Shaun
Thank you for your comments. We are sorry that your customer experience did not match you expectations. Please be assured that we will resolve your issue immediately.
Kindly provide us with your tracking number and we will get back to you with feedback. You are important to us and your opinion is invaluable. We are committed to making your customer experience better.
Please do not hesitate to connect with us at any time on *** or ***We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre
Thank you for your comments. We are sorry that your customer experience did not match you expectations. Please be assured that we will resolve your issue immediately.
Kindly provide us with your tracking number and we will get back to you with feedback. You are important to us and your opinion is invaluable. We are committed to making your customer experience better.
Please do not hesitate to connect with us at any time on *** or ***We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre
Skynet Worldwide Express's reply07 Dec 2021, 14:04
Official
Good day Shaun
Thank you for your comments. We are sorry that your customer experience did not match you expectations. Please be assured that we will resolve your issue immediately.
Kindly provide us with your tracking number and we will get back to you with feedback. You are important to us and your opinion is invaluable. We are committed to making your customer experience better.
Please do not hesitate to connect with us at any time on *** or ***We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre
Thank you for your comments. We are sorry that your customer experience did not match you expectations. Please be assured that we will resolve your issue immediately.
Kindly provide us with your tracking number and we will get back to you with feedback. You are important to us and your opinion is invaluable. We are committed to making your customer experience better.
Please do not hesitate to connect with us at any time on *** or ***We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre
Skynet Worldwide Express's replyOfficial
08 Dec 2021, 17:45Good day Shaun,
Your parcel has been delivered. We apologise for the inconvenience and thank you for your patience.
Delivery details below:
08/12/2021 13:17:00 | FAITH DUBE
We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre
Your parcel has been delivered. We apologise for the inconvenience and thank you for your patience.
Delivery details below:
08/12/2021 13:17:00 | FAITH DUBE
We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre
Skynet Worldwide Express's reply08 Dec 2021, 17:45
Official
Good day Shaun,
Your parcel has been delivered. We apologise for the inconvenience and thank you for your patience.
Delivery details below:
08/12/2021 13:17:00 | FAITH DUBE
We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre
Your parcel has been delivered. We apologise for the inconvenience and thank you for your patience.
Delivery details below:
08/12/2021 13:17:00 | FAITH DUBE
We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre