MM
Munewazwo M
1 reviews | Active since Apr 2018
01 Nov 2023, 09:53
Really bad service and no communication
I am very unhappy with your service. 1. My address was incorrect in your records, I called yesterday to rectify this and your driver said he would be there at 5 pm to deliver the package he wasn't 2. You update my parcel as I was not available to collect which is a blatant lie 3. I call again and now you have listed the address as incorrect again 4. Now you don't know when my package will be delivered.
This is unacceptable honestly.
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Skynet Worldwide Express's replyOfficial
01 Nov 2023, 14:33 Dear Munewazwo Moloko
Thank you for sharing your feedback. We apologise for the delay in the delivery of your shipment. We understand that timely delivery is crucial in ensuring customer satisfaction. We have conducted a thorough investigation into the matter and have identified the root cause of the delay.
Our consultant will be in contact with you to confirm the delivery details.
Yours sincerely,SkyNet Worldwide Express
Thank you for sharing your feedback. We apologise for the delay in the delivery of your shipment. We understand that timely delivery is crucial in ensuring customer satisfaction. We have conducted a thorough investigation into the matter and have identified the root cause of the delay.
Our consultant will be in contact with you to confirm the delivery details.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply01 Nov 2023, 14:33
Official
Dear Munewazwo Moloko
Thank you for sharing your feedback. We apologise for the delay in the delivery of your shipment. We understand that timely delivery is crucial in ensuring customer satisfaction. We have conducted a thorough investigation into the matter and have identified the root cause of the delay.
Our consultant will be in contact with you to confirm the delivery details.
Yours sincerely,SkyNet Worldwide Express
Thank you for sharing your feedback. We apologise for the delay in the delivery of your shipment. We understand that timely delivery is crucial in ensuring customer satisfaction. We have conducted a thorough investigation into the matter and have identified the root cause of the delay.
Our consultant will be in contact with you to confirm the delivery details.
Yours sincerely,SkyNet Worldwide Express