RM
Ravi M

1 reviews | Active since Aug 2013

06 Oct 2023, 16:08

Poor to non existent service delivery.

This company has the worst delivery team. I have on 3 consecutive occasions not received my launch packages on time. They always indicate its out for delivery but never pitch up to actually make the delivery. I often end up going to them to fetch my packages at my expense. What a terrible service.

0
Replies (3)
Skynet Worldwide Express
Skynet Worldwide Express's reply09 Oct 2023, 09:17
Official
Dear Ravi M
Thank you bringing this to our attention, and we apologise for any inconvenience caused. We take the complaints seriously and would like to investigate this matter further. Please forward the waybill number to *** and we will be in touch shortly to address the issue. 

We are looking forward to hearing from you. 
RM
Ravi M's update09 Oct 2023, 10:28
Reviewer Update
I could not view your contact number or email address. Is there another way to provide me with the contact details in your response?
Skynet Worldwide Express
Skynet Worldwide Express's reply24 Oct 2023, 08:23
Official
Dear  Ravi Moodley 

We apologise for the delayed response. 
We wanted to confirm  if you have received the parcel. If you have not, please let us know immediately and we will be in contact with you to assist further. 

Yours sincerely,
SkyNet Worldwide Express