LN
Lesego N

1 reviews | Active since Oct 2022

04 Apr 2023, 09:46

Poor service and unreliable

Been waiting for my parcel from Friday 31 March..I got an sms that it’s out for delivery,but still nothing. And when i call,they tell me about a breakdown 😒 I took 2 days leave just so that i can be available to receive the parcel😒

0
Replies (6)
Skynet Worldwide Express
Skynet Worldwide Express's reply04 Apr 2023, 10:49
Official
Dear Lesego Nkhoma

We are sorry that your experience did not match your expectations. We would be happy to review this specific incident in more detail with you so that we can better understand what happened and resolve this issue as quickly as possible. 
Kindly please provide the waybill number linked to your query.  
 

Yours sincerely,
SkyNet Worldwide Express
LN
Lesego N's update04 Apr 2023, 10:50
Reviewer Update
IPW40493
Skynet Worldwide Express
Skynet Worldwide Express's reply04 Apr 2023, 11:19
Official
Dear Lesego 

Thank you for the feedback. A consultant will contact you shortly to assist. 

Yours sincerely,
SkyNet Worldwide Express


LN
Lesego N's update04 Apr 2023, 16:14
Reviewer Update
Still waiting for the parcel.. the consultant gave me a call at around 12pm today,I’ve been waiting for feedback. It’s now 4pm
LN
Lesego N's update04 Apr 2023, 16:25
Reviewer Update
Well i called the consultant back, guess what, the number got answered by this other guy who knows nothing about the lady that called
Skynet Worldwide Express
Skynet Worldwide Express's reply05 Apr 2023, 09:26
Official
Dear  Lesego Nkhoma 

According to our records, the parcel was delivered. 
Our consultant will make contact with you for confirmation. 

 
Yours sincerely,
SkyNet Worldwide Express