Poor service and illtreatment of customers

The driver picked up the parcel on the 16 January 2025 3 days foloowing the return request. I awaited the refund to no avail until I made an enquiry from the Skynet driver Mid February after noticing the cancellation of the return on Temu App. Skynet staff members took me from pillar to post and were rude negligent and arrogant Eric to be specific causing unnecessary delays. Eventually following a considerate amount of time having called their offices in Bloemfontein with the landlane almost always unreachable Ansie said i must contact buffallo. Mind you i did not have any tracking information with me as they did not give me a slip whatsoever during collection and buffallo needed that information from me when i called. I was provided with tracking information once i started demanding it and it was already too late. These people should start treating clients with respect, fairness and dignity. They failed me big time. They dont deserve not even a single star on rating.