NL
Nico L
1 reviews | Active since Oct 2015
03 Aug 2023, 19:15
Poor service
Poor service no service at all was supposed to deliver today after I phoned 3 times to confirm and said delivery will be done before 6. Waisting my time
Helpful (0)
Replies (3)0
Replies (3)
Skynet Worldwide Express's replyOfficial
04 Aug 2023, 10:33Dear Nico Loots
We are sorry to hear that you did not receive your parcel as promised. We understand how frustrating that must be and would like to rectify this issue immediately. To assist you better a waybill number would be required in order for us to determine what went wrong and to avoid this incident happening again. Our consultant will be in contact with you to obtain the waybill number.
Please let us know if you prefer that we call or email to discuss this further.
Yours sincerely,SkyNet Worldwide Express
We are sorry to hear that you did not receive your parcel as promised. We understand how frustrating that must be and would like to rectify this issue immediately. To assist you better a waybill number would be required in order for us to determine what went wrong and to avoid this incident happening again. Our consultant will be in contact with you to obtain the waybill number.
Please let us know if you prefer that we call or email to discuss this further.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply04 Aug 2023, 10:33
Official
Dear Nico Loots
We are sorry to hear that you did not receive your parcel as promised. We understand how frustrating that must be and would like to rectify this issue immediately. To assist you better a waybill number would be required in order for us to determine what went wrong and to avoid this incident happening again. Our consultant will be in contact with you to obtain the waybill number.
Please let us know if you prefer that we call or email to discuss this further.
Yours sincerely,SkyNet Worldwide Express
We are sorry to hear that you did not receive your parcel as promised. We understand how frustrating that must be and would like to rectify this issue immediately. To assist you better a waybill number would be required in order for us to determine what went wrong and to avoid this incident happening again. Our consultant will be in contact with you to obtain the waybill number.
Please let us know if you prefer that we call or email to discuss this further.
Yours sincerely,SkyNet Worldwide Express
NL
Nico L's updateReviewer Update
04 Aug 2023, 17:13So again today promised delivery to find out my parcel did not even go out I spoke to a so called manager Lidia sir I will phone you back in 2 min I am still waiting **** service please keep the parcel I will cancel with Vodacom
NL
Nico L's update04 Aug 2023, 17:13
Reviewer Update
So again today promised delivery to find out my parcel did not even go out I spoke to a so called manager Lidia sir I will phone you back in 2 min I am still waiting **** service please keep the parcel I will cancel with Vodacom
Skynet Worldwide Express's replyOfficial
07 Aug 2023, 08:10Dear Nico
Thank you for contacting us.
Kindly please provide the waybill number so that we can look into this issue immediately.
We apologise for the delay and inconvenience caused.
Yours sincerely,SkyNet Worldwide Express
Thank you for contacting us.
Kindly please provide the waybill number so that we can look into this issue immediately.
We apologise for the delay and inconvenience caused.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply07 Aug 2023, 08:10
Official
Dear Nico
Thank you for contacting us.
Kindly please provide the waybill number so that we can look into this issue immediately.
We apologise for the delay and inconvenience caused.
Yours sincerely,SkyNet Worldwide Express
Thank you for contacting us.
Kindly please provide the waybill number so that we can look into this issue immediately.
We apologise for the delay and inconvenience caused.
Yours sincerely,SkyNet Worldwide Express