Poor/ No service local and headoffice

Poor Delivery and service. I have been waiting for 3 weeks for delivery!!!!Nobody gets back to me, Sweetness from callcentre doesnt follow up or call back she is more interested in taking lunch...Serious???They can't tell me why the driver didn't deliver and details of attempts. Will never make use of them again for any deliveries and will request all parcel not to be delivered by Skynet in future. Thanks for making business decisions easier for me Skynet. I am glad Skynet doesn't need business in these times...