DB
Donovan Barton-Hobbs
1 reviews | Active since Aug 2012
21 Aug 2019, 12:24
Poor / No Service
I sent a parcel from Underberg, destined for Johannesburg (Germiston) - overnight - on the 12 August with important documents. 9 days later, it is sitting in Nelspruit, and no one seems to be able or willing to help.
I have sent an email to Skynet head office in Johannesburg, and they have not even bothered to reply
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Replies (1)
Skynet Worldwide Express's replyOfficial
22 Aug 2019, 16:10Good Day Donovan
As discussed with one of our agents , your consignment was mis-routed to PIETERMARITZBURG ,this has been rectified and parcel was delivered to the correct destination today .
Please accept our apology for this service failure, this is not the kind of service we promote or render to our clients.
regards
Skynet Team
As discussed with one of our agents , your consignment was mis-routed to PIETERMARITZBURG ,this has been rectified and parcel was delivered to the correct destination today .
Please accept our apology for this service failure, this is not the kind of service we promote or render to our clients.
regards
Skynet Team
Skynet Worldwide Express's reply22 Aug 2019, 16:10
Official
Good Day Donovan
As discussed with one of our agents , your consignment was mis-routed to PIETERMARITZBURG ,this has been rectified and parcel was delivered to the correct destination today .
Please accept our apology for this service failure, this is not the kind of service we promote or render to our clients.
regards
Skynet Team
As discussed with one of our agents , your consignment was mis-routed to PIETERMARITZBURG ,this has been rectified and parcel was delivered to the correct destination today .
Please accept our apology for this service failure, this is not the kind of service we promote or render to our clients.
regards
Skynet Team