Poor Delivery Service and Unreliable

I have been told on two consecutive days that my order will be delivered before 5 pm. The call centre gave me a specific time at which the driver will deliver my order after I complained that my order was not delivered on the first day. I still have not received my order yet I made personal arrangements to be available at home.

Skynet does not bother about the customer. They even make false promises time and time again. Their business processes are inefficient and not centered around the customer but rather their own convenience based on my experience. I have all my calls recorded too indicating this.