Poor delivery and horrible communication

Gooodness i don't even know how to describe my frustration.i haveen waiting for my parcel since Monday. I received a message that I would be delivered.No body has bothered to contact me.I have had to follow up numerous times and I was told the driver was late but no one took the time to let me know.Yhooooh I wish companies like vodacom can stop using skynet because we are the one that are left inconvenienced and frustrated.