SD
Sumeer D
1 reviews | Active since Dec 2023
06 Dec 2023, 09:21
Poor Customer Service and Rude Behavior
Hi All
To all potential customers of Skynet,
This is by far the worst experience I have received from a courier service,
I am awaiting for a parcel to be delivered to me from Hi-Fi Corporation through Skynet, upon calling in this morning and waiting for nearly 30mins for my call to be taken, the service representative was very rude with no help.
He made it seems like it was my fault for the parcel being delayed, when I asked to speak to a supervisor, the service representative cut the call on me, how is this acceptable? especially for courier company?
Regards
An extremely disappointed customer
Helpful (0)
Replies (2)0
Replies (2)
Skynet Worldwide Express's replyOfficial
06 Dec 2023, 12:50 Dear Sumeer Dhanraj
We are sorry to hear about your experience and that our team did not meet the level of service that we always strive for. We understand your disappointment and would like to investigate your feedback further. To serve you better, we require a waybill/ tracking number linked to your query.
With that said, one of our consultants will be in contact with you to discuss this further.
Yours sincerely,SkyNet Worldwide Express
We are sorry to hear about your experience and that our team did not meet the level of service that we always strive for. We understand your disappointment and would like to investigate your feedback further. To serve you better, we require a waybill/ tracking number linked to your query.
With that said, one of our consultants will be in contact with you to discuss this further.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply06 Dec 2023, 12:50
Official
Dear Sumeer Dhanraj
We are sorry to hear about your experience and that our team did not meet the level of service that we always strive for. We understand your disappointment and would like to investigate your feedback further. To serve you better, we require a waybill/ tracking number linked to your query.
With that said, one of our consultants will be in contact with you to discuss this further.
Yours sincerely,SkyNet Worldwide Express
We are sorry to hear about your experience and that our team did not meet the level of service that we always strive for. We understand your disappointment and would like to investigate your feedback further. To serve you better, we require a waybill/ tracking number linked to your query.
With that said, one of our consultants will be in contact with you to discuss this further.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's replyOfficial
07 Dec 2023, 13:59Thank you.
Our consultant will be in contact with you to assist.
Yours sincerely,SkyNet Worldwide Express
Our consultant will be in contact with you to assist.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply07 Dec 2023, 13:59
Official
Thank you.
Our consultant will be in contact with you to assist.
Yours sincerely,SkyNet Worldwide Express
Our consultant will be in contact with you to assist.
Yours sincerely,SkyNet Worldwide Express