FP
Frik P
1 reviews | Active since May 2012
06 Aug 2024, 12:39
Poor courier service
Please believe me if the rating was zero ,I would have used it. Do not even use their WhatsApp number, same answers every time. Worst courier experience ever.......what's the point having a customer care line when no one answers the damn phone. furthermore they send a tracking number via SMS which shows the same status day in and out.
Address was apparently incorrect, the exact same address I use for all my deliveries and receive my parcels. Is this a new ****? Contacted management but no reply. Definitely would not recommend to anyone anytime at all.
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Frik P's updateReviewer Update
08 Aug 2024, 12:42In the month of July 2024 , I experienced a problem. My license for my vehicle could not be renewed , using the normal channels.
With this problem at hand I purchased my licenses (HBB***L and HBB***L) through Enatis website, on 27th Jul 2024 the payment was cleared with ref no 412752*024 8 25 Jul
On 26 Jul 2024, the message was sent to my phone to notify me of a parcel delivery. I also received the tracking number ***.
No delivery took place , I queried the non-delivery of the licenses ( Should I say attempted, the phone just keep on ringing) Going via the Whatapp channel I get all funny promises and no delivery.
Yesterday, 7th August I once checked the waybill number and saw that there was no movement on the parcel. I contacted Skynet express once again and spoke to Maureen Madingwane, she ensured me that the parcel will be delivered today, 8th August 2024. Needless to say no delivery took place.
Upon consultation with an attorney I am going to do the following report this matter with ENatis superiors, Skynet Worldwide Express executives and Lay a charge with SAPS
This is gross misconduct and I require both my licenses. No later than the 9th August 2024
FP
Frik P's update08 Aug 2024, 12:42
Reviewer Update
In the month of July 2024 , I experienced a problem. My license for my vehicle could not be renewed , using the normal channels.
With this problem at hand I purchased my licenses (HBB***L and HBB***L) through Enatis website, on 27th Jul 2024 the payment was cleared with ref no 412752*024 8 25 Jul
On 26 Jul 2024, the message was sent to my phone to notify me of a parcel delivery. I also received the tracking number ***.
No delivery took place , I queried the non-delivery of the licenses ( Should I say attempted, the phone just keep on ringing) Going via the Whatapp channel I get all funny promises and no delivery.
Yesterday, 7th August I once checked the waybill number and saw that there was no movement on the parcel. I contacted Skynet express once again and spoke to Maureen Madingwane, she ensured me that the parcel will be delivered today, 8th August 2024. Needless to say no delivery took place.
Upon consultation with an attorney I am going to do the following report this matter with ENatis superiors, Skynet Worldwide Express executives and Lay a charge with SAPS
This is gross misconduct and I require both my licenses. No later than the 9th August 2024