NM
Ndivho M
1 reviews | Active since Nov 2015
09 Aug 2023, 10:12
Poor communication and delayed delivery
No one answers the call. Ordered license disc on 31 july , it was received on the 4th of August and everyday the tracking system gets updated with out for delivery but no one calls me or attempts delivery . No one answers the call center line ***. I regret using this system I would cancel and use renewonline website the disc would have been here the following day
Helpful (0)
Replies (3)0
Replies (3)
Skynet Worldwide Express's replyOfficial
10 Aug 2023, 13:44 Dear Ndivho M
Thank you for the review. We are sorry to hear that you were unable to reach us. We value your time, and this should not have happened. We kindly request a waybill number so that we investigate and rectify this immediately.
Please forward your contact number or tracking details to *** and our consultant will be in contact with you to assist.
Yours sincerely,SkyNet Worldwide Express
Thank you for the review. We are sorry to hear that you were unable to reach us. We value your time, and this should not have happened. We kindly request a waybill number so that we investigate and rectify this immediately.
Please forward your contact number or tracking details to *** and our consultant will be in contact with you to assist.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply10 Aug 2023, 13:44
Official
Dear Ndivho M
Thank you for the review. We are sorry to hear that you were unable to reach us. We value your time, and this should not have happened. We kindly request a waybill number so that we investigate and rectify this immediately.
Please forward your contact number or tracking details to *** and our consultant will be in contact with you to assist.
Yours sincerely,SkyNet Worldwide Express
Thank you for the review. We are sorry to hear that you were unable to reach us. We value your time, and this should not have happened. We kindly request a waybill number so that we investigate and rectify this immediately.
Please forward your contact number or tracking details to *** and our consultant will be in contact with you to assist.
Yours sincerely,SkyNet Worldwide Express
NM
Ndivho M's updateReviewer Update
10 Aug 2023, 14:27Waybill number ***
It still says out for delivery today as an update . when must i expect delivery
It still says out for delivery today as an update . when must i expect delivery
NM
Ndivho M's update10 Aug 2023, 14:27
Reviewer Update
Waybill number ***
It still says out for delivery today as an update . when must i expect delivery
It still says out for delivery today as an update . when must i expect delivery
Skynet Worldwide Express's replyOfficial
11 Aug 2023, 09:53 Dear Ndivho
Thank you for the feedback. Kindly please forward the waybill number to ***.
Yours sincerely SkyNet Worldwide Express
Thank you for the feedback. Kindly please forward the waybill number to ***.
Yours sincerely SkyNet Worldwide Express
Skynet Worldwide Express's reply11 Aug 2023, 09:53
Official
Dear Ndivho
Thank you for the feedback. Kindly please forward the waybill number to ***.
Yours sincerely SkyNet Worldwide Express
Thank you for the feedback. Kindly please forward the waybill number to ***.
Yours sincerely SkyNet Worldwide Express