TS
Thabo S

1 reviews | Active since Aug 2019

22 Aug 2019, 16:14

Poor Communication and Bad customer service.

I have never been so disappointed. My Study material was dispatched from Johannesburg to Rustenburg, It arrived in Rustenburg around the 13th but still on the 21st no delivery has been made. The Driver chose to call me on Sunday after 3pm where there was no one at my work. It took them the whole week to before they could deliver. You can call their office they will promise you a feed back but you won’t get nothing from them unless you make a follow up.

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply26 Aug 2019, 15:56
Official
Good Day Thabo 

Kindly note your query has been noted and we have allocated your query to one of our agents to be in contact with you regarding your consignment .

Please accept our apology for the delay in delivering your parcel .

Regards 
Skynet Team