MM
Michael M
1 reviews | Active since Dec 2019
28 Jan 2022, 18:07
POOR COMMUNICATION
What is it with Courier companies that they cannot communicate effectively??? Try getting through to their call centre and you will only run up a heavy phone bill. Try leaving a message and you will get cut off!! SMS's and Website dont give the same information.
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Skynet Worldwide Express's replyOfficial
01 Feb 2022, 08:57 Dear Michael
We are sorry that your customer experience didn’t match your expectations.
Please kindly advise if you have an outstanding shipment that you need assistance with? If so, please provide us with your waybill number.
Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.
Yours sincerely
Skynet SA Customer Service Centre
Skynet Worldwide Express's reply01 Feb 2022, 08:57
Official
Dear Michael
We are sorry that your customer experience didn’t match your expectations.
Please kindly advise if you have an outstanding shipment that you need assistance with? If so, please provide us with your waybill number.
Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.
Yours sincerely
Skynet SA Customer Service Centre