Poor and Late Delivery

Highly disappointed in the Sky Net from Elandsfontein. My parcel was sent out for Delivery on 30.12.2024, I called customer services, they confirmed that my parcel will have arrived by 14h00. Only to receive a call that the driver is by my gate a week later while I am at work as I was at home on the day we agreed on and confirmed, not a week later. No contact was made as to why my parcel was returned or what any issue might be. This is not the way to deal with those you call clients or customers.