PATHETIC,UNPROFESSIONAL,UNRELIABLE SKYNET

Disappointment, disgust, unprofessional are words that are too good to describe how I feel about Sky net. I have also been receiving messages since Saturday 15/10 that my parcel will be delivered on Monday 17/10. I of course took off work to wait for the parcel as I need to be the one to sign for it and show my ID to the driver as well. No parcel arrived Monday wasted a day's leave, again I got a sms it will be delivered the next day (Tuesday) no delivery, again a sms the next day (Wednesday) no delivery and again this morning 20/10 it will be delivered no delivery to date. I have called the Monday and emailed and commented on their website with no luck. Nobody picks up the calls, nobody responds to emails, and nobody calls you back. Funny thing is my tracking has been reading failed delivery everyday since Monday due to consignee (me now) not being available, I mean the nerve of you people man to blame the consignee who is waiting everyday like an idiot for you to arrive. I cannot believe that you are still receiving business with the way you operate. No customer service happening at the company at all.

Please do not bother sending me a template email that you have been sending the rest of the world as it will not change the situation at all. You have pathetic service, and I will never ever recommend anyone to use this company. The 1 star rating is too much for Skynet.

I even wanted to collect my own package at your depot but I cant even do that because I need to talk to someone in order to find out how I go about doing this but like I have mentioned none of your numbers ever gets answered (But no fear cause apparently our calls are important to you say's the robot on the other end of the line, yeah right)