JI
Jade I

1 reviews | Active since Oct 2015

20 Jan 2017, 08:26

pathetic sevice from sky net elandsfontein

<p>i would like to know what is going on and where is my deliverly, its been dispacthed for delivery since the 17th january....it is now the 20th january. yesterday i called about 3 times with no answer, i eventually get through and the lady says the line is bad and that she cant hear. so i called back and again no answer. i left it for about 20mins and tried calling again.....i eventually spoke to a women that asked for my waybill number and confimed my address. then she asked if she can call me back, i have no idea why....but i gave my cell number. i still had another question for her but her just put the phone down in my ear. i am still waiting for that call!!!!!!!!!!!!!</p> <p>this morning i tried again and the phone just ring's!!!!!! </p> <p>THIS IS SO FRUSTRATING AND PATHETIC!!!!! </p> <p>HOW DOES SKYNET ELDANDSFONTEIN RUN!!!! USELESS!!!!!!</p>

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply20 Jan 2017, 08:34
Official

Good morning Jade,

Thank you for your message.

Our Elandsfontein branch currently has network issues with the lines/emails etc. We are working on the problem and apologise for the inconvenience you have experienced.

We will contact you to assist with your shipment via the email address you have provided.

Kind Regards

Skynet SA