PATHETIC SERVICE - TOTALLY ***********

Item: Skynet Worldwide Express
Rating: 1
Author: Michiel B

Pathetic Service. Telephone lines are permanently "engaged". Unable to get hold of anybody at Sky Net Worldwide Express, and they does not even answer their messages. Courier did not deliver parcel - claim "bad address". Never phoned me, although they have my number, as they did send a message that parcel is on the way. Tracking Service is useless. I had to go and collect parcel myself at their premises, which has moved, but old address is still displayed on their website.

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Replies (1)

Skynet Worldwide Express's replyOfficial

06 Dec 2022, 10:25

Dear Michiel De Beer Thank you for your review. We are sorry to hear that you had a frustrating experience. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerelySkyNet Worldwide Express

Skynet Worldwide Express's reply06 Dec 2022, 10:25

Official