Pathetic service received ongoing 8 days.

Very frustrated with the overall process and engagement with the Skynet Team. Motor vehicle license was meant to be delivered on the 24th of August 2023 and to date nothing has been received. Multiple false sms sent to communicate that delivery will be made during the day and nothing is delivered. Tracking is updated with false information stating that I was not available to sign for parcel. Upon calling the customer service line I'm told multiple different stories despite what tracking status reflects, these would include: vehicle was hijacked / vehicle broke down / parcel still on floor while communication received states that parcel is out for delivery. At this point they are in breach of delivery contractual agreements. Recent calls to agents to follow-up 31.08.23 speak to you for a while, call drivers or take your waybill number and cut the calls - this is after waiting for a minimum of 15 minutes to get hold of someone. The lack of assistance and transparency ongoing cannot even be escalated as management is totally *********** and is not well-rounded for service delivery to Clients.