JR
Jacqueline R

1 reviews | Active since May 2015

11 Aug 2017, 13:50

PATHETIC SERVICE! No UNISA MATERIAL DELIVERED

<p>On 26th July I received a waybill number for my Unisa study material. I susquently registered for an additional subject and received a second waybill number. After waiting a few days nothing arrived. I called Skynet to enquire and they said I was not available for the first waybill number which I responded was false as nobody called me to ask where I was, so how do they know I wasn't available. The woman then told me the driver has BOTH my parcels and will be delivered the same day. After arriving to work the next day I discovered ONLY ONE package. I called skynet back and then the lady responded my first parcel is at the warehouse. This means I was initially **** to! They were going to send it out again. Waited another 3 days....NOTHING. Called last week friday, 4th August and was told to speak to Grace who said she will track my parcel because now skynet cant find it and said she would call me back. It is the 11th of August with no response from Grace and I have assignments due. I'm in my final semester of my degree and I never thought I would be fighting just to get study material. Pathetic service from Skynet, its actually atrocious.</p>

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