Pathetic Service

On 31 October 2025 Skynet was supposed to deliver a package that has a licence disk. I waited the entire day for this package only to see a comment captured on the tracker that the recipient was not available. Don't lie if you could not deliver on time. I called on Saturday and spoke to Gugu that we needed the disk as my husband was leaving for Swaziland she said she willl get the driver to deliver by 09:00. I git a message on Sunday that the package was supposed to have been delivered but nothing arrived on Sunday. I called today and spoke to like 7 people that put me in hold or transferred my call even the Supervisor Blue was supposed to have called me back and it's more than an hour and have not heard from anybody. The managers and driver could not be contacted. Do these people understand the urgency of the packages or take it for granted they can deliver when they feel like. This matter will be escalated to the CEO and that driver must be held accountable. I have made RMTC of this and they mentioned that they have experienced lots of issues with Skynet..Hopefully they change their courier company as Skynet is USELESS. Its sad that th3 customer service consultants mus try to answer for the drivers who they don't have control over. If you are renewing your licence online ensure Skynet is not the delivery company. I will place this in other social media platformsbti make people aware.