LS
Leeandra S

1 reviews | Active since Oct 2021

02 Dec 2021, 10:01

Pathetic Service

The most pathetic service ever! You people don't know how to run a courier service. I have been contacting your call center for the past two days and nobody answers nor does any of your numbers work. How are we supposed to see when our package is delivered so we can make arrangements for someone to be at home? Why do you people have such pathetic customer service. We got no time to wait one hour for agents. I want a response and assistance asap.

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply02 Dec 2021, 14:10
Official
 Good day Leeandra

Thank you for your comments. We are sorry that your customer experience did not match you expectations. Please be assured that we will resolve your issue immediately.
Kindly provide us with your tracking number and we will get back to you with feedback. You are important to us and your opinion is invaluable. We are committed to making your customer experience better. 

We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre