Pathetic service!

I cannot begin to explain how absolutely dismal and pathetic your service delivery is!

17 Nov - parcel loaded into the incorrect van but I was assured it will be delivered on Monday, parcel marked as consignee unavailable which is a lie. 20 Nov - zero comms and no parcel 21 Nov - parcel out for delivery, again NOTHING but marked as unavailable 22 Nov - numerous phone calls to you office for confirmation and updates, multiple lies about returning a call. Turns out the despite assuring me it will be delivered and it’s in the van, it was in fact still sitting in the warehouse. Again marked as consignee unavailable. Lies lies lies. 23 Nov - more phone calls with assurances of you are one stop away, and guaranteed it will be delivered today despite the time. Lo and behold here I am with no delivery and again marked as consignee unavailable.

I would very much like to insist the parcel is the first one to be delivered tomorrow but you have proven yourselves so absolutely inept that I won’t waste my breath.