RG
Rashaad G

1 reviews | Active since Jan 2010

21 Jan 2020, 12:46

PATHETIC SERVICE

Most Pathetic Service. Believe me when I say this. You get what you pay for. I am not sure what kind of people Skynet hires, but nobody seems to know any thing. They give you staus updates based on the online tracking system which I can do myself. The parcel is on hold, but they are unable to tell you why. They promise to call you back and needless to say, I am still awaiting for a call back. I have been given 5 different numbers to call at their imports department. All of them go unanswered. I have called a total of 18 times at various times in the day giving them the benefit of the doubt that they maybe be busy it is is lunch time. Still unanswered. 21 Days later and my parcel has still not arrived with there tracking service saying it is at an airport in London.....

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply23 Jan 2020, 08:51
Official
Good Day Rashaad

Please accept our sincere apology for  the service failure you have received thus far .
Please kindly note that one of our agents will contact you shortly.

regards 
Skynet Team