PATHETIC SERVICE

WHAT A PATHETIC SERVICE FROM CAPITEC BANK AND SKYNET

I have been on the phone now with Capitec BANK for OVER 3 hours and my issue is not resolved!!!

The following are questions I required to answers: 1. Why is the access to renew the license disk on the website if Capitec will not take responsibility for the delay and issues that are done by Skynet? 2. Who has entered into a contract of delivery with Skynet? Is it me or Capitec? 3. Why am I charged R 99.00 for delivery if that delivery will not take place? 4. Why does Capitec not have to be hands on the process until the end of the delivery? 5. Why is Capitec not taking full responsibility of their contract with Skynet saying " Capitec is the third party"

On the other hand Skynet is not delivering the disk, and their telephone line is not being answered since i was number 44 waiting.

it has been over 5 working days of the waiting period for the delivery to date the delivery has not been done. I have to call both well known companies and there is no efficiency nothing!!!