MVDM
Morné Van Der Merwe
1 reviews | Active since Dec 2017
18 Nov 2022, 17:02
Pathetic Courier company.
Skynet is the most pathetic courier ever. My wife ordered a cell phone from Vodacom. It should be delivered by Skynet yesterday, 17 November 2022. Nothing happened yesterday. Today, Friday, 18 November, we called them earley. They informed us that the phone will be delivered before 14:00 today. After 14:00, we called them again. The excuse of a driver didn't even picked up his phone. It is almost 17:00 and the excuse did not deliver our package at all. Please avoid this company.
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Skynet Worldwide Express's replyOfficial
21 Nov 2022, 08:22Dear Morné Van Der Merwe
We apologise that you did not receive your parcel in a timely manner. This is certainly not the type of service that we aspire to provide our clients.
We are working hard to ensure that you receive your parcel today.
Please let us know if you prefer that we call or email you to discuss this further.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply21 Nov 2022, 08:22
Official
Dear Morné Van Der Merwe
We apologise that you did not receive your parcel in a timely manner. This is certainly not the type of service that we aspire to provide our clients.
We are working hard to ensure that you receive your parcel today.
Please let us know if you prefer that we call or email you to discuss this further.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***
Yours sincerely
SkyNet Worldwide Express