TN
Thando N

1 reviews | Active since May 2016

28 Nov 2017, 15:14

Parcel not delivered

I called skynet earlier today regarding my parcel that was supposed to be delivered today. They refused to help me because i didnt have the tracking number. That time they were the one who were supposed to give me the tracking number after dpex has handed them my parcel.

0
Replies (14)
Skynet Worldwide Express
Skynet Worldwide Express's reply28 Nov 2017, 15:25
Official

Hello Thando,

Please contact Sharp Logistics for your tracking number and assistance. We no longer deliver parcels for DPEX.

Regards

Skynet SA

TN
Thando N's update28 Nov 2017, 15:29
Reviewer Update
Since when? Because on friday you guys delivered my parcel from china that were sent by dpex
TN
Thando N's update28 Nov 2017, 15:30
Reviewer Update
As in 4 days ago ??
TN
Thando N's update28 Nov 2017, 15:44
Reviewer Update
So why are you lying?
TN
Thando N's update28 Nov 2017, 15:57
Reviewer Update
The tracking number is SHP ********** 79
Skynet Worldwide Express
Skynet Worldwide Express's reply28 Nov 2017, 15:57
Official

Dear Thando,

Unless you can give us a waybill number we cannot assist you. Please get that number and we will call them on your behalf.

Regards

Skynet SA

TN
Thando N's update28 Nov 2017, 15:59
Reviewer Update
SHP ********** 79
Skynet Worldwide Express
Skynet Worldwide Express's reply28 Nov 2017, 16:03
Official

Hello Thando your number comes out with stars... SHP ********** 79. We cannot see the number.

Please give us your email address so we can confirm.

TN
Thando N's update28 Nov 2017, 16:03
Reviewer Update
**********
TN
Thando N's update28 Nov 2017, 16:19
Reviewer Update
I hope you got it now
TN
Thando N's update29 Nov 2017, 10:37
Reviewer Update
I am still waiting
Skynet Worldwide Express
Skynet Worldwide Express's reply29 Nov 2017, 10:58
Official

Good morning - your parcel is out on delivery today.

TN
Thando N's update29 Nov 2017, 14:22
Reviewer Update
Thank you so much.. i got it :)
Skynet Worldwide Express
Skynet Worldwide Express's reply29 Nov 2017, 14:27
Official

Fantastic - thank you for letting us know.