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Joslyn G

1 reviews | Active since Dec 2017

14 Dec 2017, 14:47

Parcel lost or ****** ?

I have been expecting a parcel which was couriered using Skynet. It was a tv and a painting. Somehow they ended up delivering the wrong parcel to my house. I phoned them up and told them and they collected the parcel. Up to now I am struggling to get any answers with regards to my parcel and don't talk about calling these numbers ********** it rings and rings and when you get put through the phone just cuts off. How does Skynet actually survive as a business with such poor service delivery?

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Replies (2)
Skynet Worldwide Express
Skynet Worldwide Express's reply14 Dec 2017, 15:06
Official

Dear Client,

Please provide your tracking number, we will have this matter investigated .

Kind Regards

Skynet S.A

JG
Joslyn G's update14 Dec 2017, 15:18
Reviewer Update
The waybill was SNX ********** , I believe it will show that a parcel was already delivered on the 7th but as previously stated it was the incorrect parcel which has now been picked up again with no other documentation left. You can speak to a Louise on ********** , I believe she has some incling as to what is happening.