1 reviews | Active since Mar 2011
Parcel Lost?
<p>A parcel was sent to me from Unisa Waybil UNPD ********** .</p> <p>According to the Skynet website it was “Out on delivery” on 27 July 2017</p> <p>On 28 July 2017 the parcel was still not delivered and I sent an email to Skynet and called the service centre and received an email from Sweetness informing that the parcel was at the depot. I then spoke to the supervisor who promised to get back to me …. Well Im still waiting.</p> <p>On 31 July the Skynet driver came to my house to enquire if I had received the package. Today 03 Aug 2017 I called the headoffice and requested to speak to the Operations Manager and was cut off 4 times.</p> <p>When I called back on from the same number Ms Jenny Jantjies refused to answer the call ie she moved the call directly to hold. When I called from 3 other numbers the calls was answered immediately. What is this, is Skynet playing games with their customers. Finally I left my number for the operations manager to call me. Well I’m still waiting.</p> <p>My Parcel … Im still waiting for that too. Is the parcel LOST?????</p> <p>What kind of company is this.</p> <p> </p>
Hello Mark,
Thank you for your message. We apologise for the frustration you have experienced.
We will be in touch to assist you on the number you have provided.
Kind Regards
Skynet SA
Hello Mark,
Thank you for your message. We apologise for the frustration you have experienced.
We will be in touch to assist you on the number you have provided.
Kind Regards
Skynet SA
