Parcel is with the Delivery Man
We have been waiting for our deliver since the 28th September 2021 till this day we have not received it.... whenever we call to trace the parcel we are promised that Skynet (delayed deliver and they will be investigated and get back to us, of which they never call you back) till to date
Helpful (0)
Replies (2)0
Replies (2)
Skynet Worldwide Express's replyOfficial
11 Oct 2021, 07:55Dear Xoli
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.
I will give you a call shortly. I assure you of my personalized service at all times.
Yours sincerelyLydia Manganyi
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.
I will give you a call shortly. I assure you of my personalized service at all times.
Yours sincerelyLydia Manganyi
Skynet Worldwide Express's reply11 Oct 2021, 07:55
Official
Dear Xoli
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.
I will give you a call shortly. I assure you of my personalized service at all times.
Yours sincerelyLydia Manganyi
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.
I will give you a call shortly. I assure you of my personalized service at all times.
Yours sincerelyLydia Manganyi
Skynet Worldwide Express's replyOfficial
11 Oct 2021, 15:23Good day Xoli
Please kindly provide me with an alternative number or advise with convenient time for me to call as the number provided is off.
Regards
Lydia
Please kindly provide me with an alternative number or advise with convenient time for me to call as the number provided is off.
Regards
Lydia
Skynet Worldwide Express's reply11 Oct 2021, 15:23
Official
Good day Xoli
Please kindly provide me with an alternative number or advise with convenient time for me to call as the number provided is off.
Regards
Lydia
Please kindly provide me with an alternative number or advise with convenient time for me to call as the number provided is off.
Regards
Lydia